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International Recognition
International Recognition and Emergency Support
Wherever you go, we're only a phone call away
You relish immersing yourself in different cultures for business or pleasure. But you value the reassurance that wherever you go, help is always on hand from someone who understands your needs and speaks your language.
HSBC Premier can provide useful local information about everything from restaurants to cultural events and entertainment.
The international banking benefits that HSBC Premier provides will also cover your family, so you can rest easy while your family travel for study or work.
HSBC Premier's international banking services include:
- Guaranteed priority service for all your international banking needs
- In an emergency, simply call HSBC Premier's emergency hotline +1 908 PREMIER (+1 908 7736437) for immediate international assistance when you are overseas or 0011 1908 PREMIER (0011 1908 7736437) from within Australia
- Instant emergency encashment of US$2,0001 together with next-day HSBC Premier Credit Card replacement2 in the event of loss or theft
Feel at home wherever you are with HSBC Premier's international banking services.
International Premier Centres
Visit any of our International Premier Centres and receive the same preferential service as you do in your home country. You will also enjoy free access to:
- Telephone services to call your local HSBC Premier Relationship Manager
- HSBC Internet Banking
- International Newspapers
- Tea, coffee and refreshing beverages
Local Recognition and Dedicated Service
In Australia you will have your own personal HSBC Premier Relationship Manager who is dedicated to helping you meet your financial goals. They will help you tailor your Premier package to take advantage of local and global opportunities, preferential rates and the pre-approved HSBC Premier Credit Card3, and can introduce you to a financial planner to build a personalised wealth creation strategy.
Global travel insurance4
You have the opportunity to sign up for global travel insurance that kicks in the second you take off. Your medical, luggage, emergency transport and personal liability expenses are all taken care of3.
Benefits include:
- 24 hour medical and travel assistance
- Fast and efficient claims service
- 20-day cooling off period and money back guarantee
- Unlimited overseas medical cover
- Unlimited cover for pre-paid cancellation charges
- Personal baggage cover
- Personal liability cover
- Travel delay cover
- Toll-free assistance from anywhere in the world
1 You may borrow up to USD2000 and further amounts may be made available upon application and assessment by HSBC. Funds will only be provided in countries where HSBC is located and where you present adequate identification (such as your Passport, HSBC Premier Credit Card or HSBC Premier ATM Card). Fees, charges and interest may apply in respect to any advance made details of these charges are available on request. Any funds made available by HSBC are provided subject to terms and conditions and is subject to legal and regulatory requirements.
2 Applies only if you have an HSBC Premier Credit Card. 24-hour card replacement service is operated by MasterCard® International and its appointed agent/third party service provider, and may not be possible in certain circumstances beyond their control which include difficulties in locating you.
3 HSBC's Premier Credit Card is based on a pre-approved credit limit of up to AUD$15,000. For access to credit limits above this amount, you will need to complete a separate application form. The provision of a pre-approved credit card is subject to local statutory and regulatory requirements. Terms and conditions apply. Lending criteria, fees and charges apply.
4 This Insurance is underwritten by Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708. HSBC Bank Australia Limited (HSBC) ABN 48 006 434 162 AFSL 232595 acts as agent for Allianz not as your agent. Allianz has appointed ETI Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Mondial Assistance to manage this travel insurance. A Product Disclosure Statement (PDS) is available from HSBC. You should consider the PDS before making a decision about this product.
Eligibility criteria for HSBC Premier applies and is set out in the HSBC Premier Service Guide. Eligibility criteria remains at HSBC's absolute discretion. Terms, conditions and other restrictions apply.
HSBC Premier Service Centre
Available 24 hours a day, 7 days a week
1300 301 168 (or +61 2 9005 8192 from overseas)
