HSBC Bank Australia

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Phone Banking

Features

Phone Banking is a fast and easy way to complete most of your banking transactions. It also allows you instant access to your accounts, 24 hours a day, 7 days a week. You can use Phone Banking to:

Check your account balances

Review recent transactions

Stop a cheque or enquire on a cheque's status

Order an interim statement

Renew or change your Term Deposit instructions

Make loan repayments

Pay Bills using BPAY® to over 15,000 organisations

Transfer funds

Check Foreign Exchange & Term Deposit rates

Receive faxed application and account forms

Change your Access Code

Getting Started

To access Phone Banking, you will need a Personal Banking Number (PBN) and an Access Code

If you are an existing HSBC customer and DO NOT have a PBN, simply:

Step 1	Click here to download and complete the application form
Step 2	Once we have received your completed form, your PBN will be mailed to you
Step 3	Once you receive your PBN, simply call 1300 308 008 (English) or 1300 309 388 (Cantonese/Mandarin) and select option 1 and follow the prompts.