The world's local bank
You are not logged on.
Internet Banking
Phone Banking
Features
Phone Banking is a fast and easy way to complete most of your banking transactions. It also allows you instant access to your accounts, 24 hours a day, 7 days a week. You can use Phone Banking to:
Check all your account balances
Review recent transactions
Stop a cheque or enquire on a cheque's status
Order an interim statement
Renew or change your Term Deposit instructions
Make loan repayments
Pay bills to over 1,000 organisations with BPAY®
Transfer funds
Check Foreign Exchange & Term Deposit rates
Receive faxed application and account forms
Change your PIN
Getting Started
To access Phone Banking, you will need a Personal Banking Number (PBN) and a Personal Identification Number (PIN).
If you are an existing HSBC customer and DO NOT have a PBN and PIN, simply follow the steps below:
|
Step 1 |
|
|
Step 2 |
Once we have received your completed form, your PBN and PIN will be mailed to you |
|
Step 3 |
Once you receive your PBN and PIN, simply call 1300 308 008 (English) or 1300 309 388 (Cantonese/Mandarin) and press option 1 to use Phone Banking |
® Registered to BPAY Ltd ABN 69 079 137 518
Phone Banking
Getting Started
Learn more about accessing Phone Banking
Other Online Services
Online Savings Account
Get high interest & fee-free banking options.
