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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and Service maintenance

Date*
 Estimated Interruption Period*
 Service Affected
30 September 2026 (Wednesday) to 1 October 2026 (Thursday) 11:00pm (Wednesday) to 12:30am (Thursday) AEST Everyday Extras – Due to planned maintenance, Everyday Extras won’t be available in the HSBC Australia mobile app during this time. Any eligible cashback may be delayed and will be processed once services are restored.
11 October 2026 (Sunday) 10:00am to 4:00pm AEDT

Mobile banking – Due to planned maintenance, International Transfers won’t be available in the HSBC Australia mobile app during this time.


There may also be a brief disruption (around 10 minutes) to transfers between your HSBC Australia accounts that involve currency conversion in the mobile app and online banking during the 10:00am to 12:00pm AEDT window.

System and Service maintenance

Date*
 30 September 2026 (Wednesday) to 1 October 2026 (Thursday)
Estimated Interruption Period*
 11:00pm (Wednesday) to 12:30am (Thursday) AEST
Service Affected
 Everyday Extras – Due to planned maintenance, Everyday Extras won’t be available in the HSBC Australia mobile app during this time. Any eligible cashback may be delayed and will be processed once services are restored.
Date*
 11 October 2026 (Sunday)
Estimated Interruption Period*
 10:00am to 4:00pm AEDT
Service Affected

Mobile banking – Due to planned maintenance, International Transfers won’t be available in the HSBC Australia mobile app during this time.


There may also be a brief disruption (around 10 minutes) to transfers between your HSBC Australia accounts that involve currency conversion in the mobile app and online banking during the 10:00am to 12:00pm AEDT window.

* This is based on Australian Eastern Daylight Time / Standard Time

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