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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and service maintenance

Date*
Estimated Interruption Period*
Service Affected
21 – 22 October 2026 (Wed - Thu) 8:00pm (Wed) – 12:01am (Thu)

Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in HSBC Online Banking or the HSBC AU mobile app during this time.

 

This includes services and controls such as activating your card, changing your PIN and adding a card to your digital wallet.

24 October 2026 (Sat) 12:15am – 7:30am

Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in HSBC Online Banking or the HSBC AU mobile app during this time.

 

This includes services and controls such as activating your card, changing your PIN and adding a card to your digital wallet.

System and service maintenance

Date*
21 – 22 October 2026 (Wed - Thu)
Estimated Interruption Period*
8:00pm (Wed) – 12:01am (Thu)
Service Affected

Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in HSBC Online Banking or the HSBC AU mobile app during this time.

 

This includes services and controls such as activating your card, changing your PIN and adding a card to your digital wallet.

Date*
24 October 2026 (Sat)
Estimated Interruption Period*
12:15am – 7:30am
Service Affected

Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in HSBC Online Banking or the HSBC AU mobile app during this time.

 

This includes services and controls such as activating your card, changing your PIN and adding a card to your digital wallet.

* This is based on Australian Eastern Daylight Time / Standard Time