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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and Service maintenance

Date*
Estimated Interruption Period*
Service Affected
18 April 2026 12:15am to 07:30am Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via the HSBC Australia mobile app or Online Banking.
19 April 2026 2:00am to 7:00am

Due to planned maintenance, fast payments will be unavailable via HSBC Australia Mobile app during this time. Payments will take up to 2 business days to process.
 

No changes for payments via online banking.

19 April 2026 2:00am to 4:00am Due to planned maintenance, all FX transfers will be intermittently unavailable during this time.

System and Service maintenance

Date*
18 April 2026
Estimated Interruption Period*
12:15am to 07:30am
Service Affected
Our Credit Cards and Personal Loans system will be unavailable due to planned maintenance. During this time you will be unable to apply for a Credit Card or Personal Loan, or access your Credit Card or Personal Loan via the HSBC Australia mobile app or Online Banking.
Date*
19 April 2026
Estimated Interruption Period*
2:00am to 7:00am
Service Affected

Due to planned maintenance, fast payments will be unavailable via HSBC Australia Mobile app during this time. Payments will take up to 2 business days to process.
 

No changes for payments via online banking.

Date*
19 April 2026
Estimated Interruption Period*
2:00am to 4:00am
Service Affected
Due to planned maintenance, all FX transfers will be intermittently unavailable during this time.

* This is based on Australian Eastern Daylight Time / Standard Time