Our Maintenance Schedule
| Date* |
Estimated Interruption Period* |
Service Affected |
|---|---|---|
| 5 to 6 November 2026 (Thursday and Friday) | 11:00pm (Thursday) to 12:30am (Friday) AEDT | Everyday Extras – Due to planned maintenance, Everyday Extras won’t be available in the HSBC Australia mobile app during this time. Any eligible cashback may be delayed and will be processed once services are restored. |
| 7 and 8 November 2026 (Saturday and Sunday) | 11:00 to 11:15pm (Saturday) AEDT; and,
1:15 to 1:30am (Sunday) AEDT |
Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in online banking and the HSBC Australia mobile app during this time.
This includes services and controls such as 'Activate Card', 'Change PIN', 'Add to Digital Wallet'. |
| 8 November 2026 (Sunday) | Around 10 minutes between 10:00am and 12:00pm AEDT | Due to planned maintenance, there may be a brief disruption (around 10 minutes) to international transfers in the HSBC Australia mobile app and transfers between your HSBC Australia accounts that involve currency conversion in the mobile app and online banking during this time. |
| Date* |
5 to 6 November 2026 (Thursday and Friday) |
|---|---|
| Estimated Interruption Period* |
11:00pm (Thursday) to 12:30am (Friday) AEDT |
| Service Affected |
Everyday Extras – Due to planned maintenance, Everyday Extras won’t be available in the HSBC Australia mobile app during this time. Any eligible cashback may be delayed and will be processed once services are restored. |
| Date* |
7 and 8 November 2026 (Saturday and Sunday) |
| Estimated Interruption Period* |
11:00 to 11:15pm (Saturday) AEDT; and,
1:15 to 1:30am (Sunday) AEDT |
| Service Affected |
Due to planned maintenance, credit card and personal loans servicing and controls won’t be available in online banking and the HSBC Australia mobile app during this time.
This includes services and controls such as 'Activate Card', 'Change PIN', 'Add to Digital Wallet'. |
| Date* |
8 November 2026 (Sunday) |
| Estimated Interruption Period* |
Around 10 minutes between 10:00am and 12:00pm AEDT |
| Service Affected |
Due to planned maintenance, there may be a brief disruption (around 10 minutes) to international transfers in the HSBC Australia mobile app and transfers between your HSBC Australia accounts that involve currency conversion in the mobile app and online banking during this time. |
* This is based on Australian Eastern Daylight Time / Standard Time