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Important Notices

We have made changes to a number of our terms and conditions and supporting documents. If you opened an account with us or started using one of our services before 3 November 2023, you can find the documents that relate to your products and services below.

Personal banking

Personal Banking Booklet (PDF)

Transaction and savings

Transaction and Savings Accounts Terms (PDF)

Credit card

Credit Card Terms (PDF)

Balance Transfer Terms and Conditions (PDF)

Credit Card Cash Transfer Terms and Conditions (PDF)

Star Alliance Rewards - Terms and Conditions (PDF)

Credit Card Rewards Plus Program - Terms and Conditions - HSBC Premier World MasterCard - 28 August 2023 (PDF)

Credit Card Rewards Plus Program - Terms and Conditions - HSBC Classic Credit Card and HSBC Platinum Credit Card - 28 August 2023 (PDF)

Qantas Rewards - Terms and Conditions - HSBC Platinum Qantas Credit Card - 28 August 2023 (PDF)

Qantas Rewards - Terms and Conditions - HSBC Premier World Mastercard - 28 August 2023 (PDF)

Low Rate Credit Card Schedule - 28 August 2023 (PDF)

Platinum Credit Card Schedule - Effective date 28 August 2023 (PDF)

Platinum Qantas Credit Card Schedule - 28 August 2023 (PDF)

Premier World Rewards Plus Mastercard Credit Card Schedule - 28 August 2023 (PDF)

Premier World Mastercard - Qantas Rewards Credit Card Schedule - 28 August 2023 (PDF)

Star Alliance Credit Card Schedule - 28 August 2023 (PDF)

Premier Rewards for Miles Program Terms and Conditions (PDF)

Airport Lounge Terms and Conditions for HSBC Premier World Mastercard Credit Card (PDF)

Airport Lounge Terms and Conditions for HSBC Platinum Credit Card (PDF)

Instant Savings Terms (PDF)

Home loan

Home Loan Terms (Including Credit Guide) - 2 June 2023 (PDF)

Fixed Rate Lock terms (PDF)

Personal loan

Personal Loan Terms (PDF)

Additional documents

HSBC with Apple Pay Terms and conditions and Notice of Change (PDF)

HSBC with Google Pay Terms and Conditions and Notice of changes (PDF)

HSBC Chat terms of use (PDF)

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