Have a chat with us
How to get in touch
Visit a branch
If you want to visit one of our branches, you can find the nearest one to you and check the opening times.
Let us know online
By getting some details from you, we can direct you to the right place.
Write to us
Send your letter to:
Customer Relations Team
HSBC Bank Australia Limited
Tower 1 - International Towers Sydney
100 Barangaroo Avenue, Sydney NSW 2000
If you are hearing impaired or find it hard hearing or speaking to people who use a phone, you can speak to us through the National Relay Service (NRS).
- TTY users call NRS on 133 677 (if in Australia) or +61 3 4313 7692 (if calling from overseas) and ask for 1300 308 188; or
- Voice Relay user, call 1300 555 727 (if in Australia) or +61 3 4313 7690 (if calling from overseas) and ask for 1300 308 188.
Please note, you will need to be an Australian resident and have registered with NRS prior to using the service. International call charges will apply if you are calling NRS from overseas.