Top of main content
A professional assistant providing supports and guidance for banking at home via a call with customer; image used for HSBC Australia Help page.

Help

Get the help and support you need to help manage your account with frequently asked questions, guides, tips, and more.

View our help and support options

Couple reading on iPad in kitchen; image used for HSBC Australia frequently asked questions page

Frequently Asked Questions

 

Find quick answers to common questions about HSBC products and services.

A man working from home in an apartment; image used in HSBC Australia form page.

Forms

 

Download product application and existing customer forms.

Two female business professionals discussing over computer in office; image used for HSBC Australia Security Centre page.

Security Centre

 

Learn how HSBC actively works to keep you secure, and learn how to best protect yourself.

A woman using laptop with smart phone; image used for HSBC Australia Switch to HSBC.

Switch to HSBC

 

We make the process of switching from your current bank to HSBC quick and simple.

Other helpful links

Discontinued products

Discontinued Bank Accounts 
Discontinued Credit Cards 
Discontinued Home Loans 

Feedback and disputes

Query a Transaction 
Feedback and Complaints 

Useful links

Branch finder

 

Retrieve your application

 

Online banking support

 

SWIFT code details

 

Money worries

 

Extra support

 

Target Market Determinations

 

Payment services availability

 

Technical support

Manage your credit card 
Deceased estates 
Raising a Concern - Whistleblowing  

Learn more

FATCA 
Financial Claims Scheme 
Verify your identity 
Open banking 
Back to top