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Help

Get the help and support you need to help manage your account with frequently asked questions, guides, tips, and more.

View our help and support options

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Frequently Asked Questions

 

Find quick answers to common questions about HSBC products and services.

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Forms

 

Download product application and existing customer forms.

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Security Centre

 

Learn how HSBC actively works to keep you secure, and learn how to best protect yourself.

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Switch to HSBC

 

We make the process of switching from your current bank to HSBC quick and simple.

Other helpful links

Discontinued products

Discontinued Bank Accounts 
Discontinued Credit Cards 
Discontinued Home Loans 

Feedback and disputes

Query a Transaction 
Feedback and Complaints 

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Retrieve your application  

Online banking support  

SWIFT code details  

Technical support

Manage your credit card 
Deceased estates 
Raising a Concern - Whistleblowing  

Learn more

Money worries  
Extra support 
FATCA 
Financial Claims Scheme 
Verify your identity 
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