Phone Banking

HSBC Phone Banking allows you instant access to your accounts, 24 hours a day, 7 days a week. You can use Phone Banking to:

• Report a lost or stolen card
• Discuss Premier package, Home Loan or any other HSBC products
• Check your account balances
• Transfer funds
• Apply for balance transfer of credit card
• Pay Bills using BPAY^®
• Review recent transactions
• Check credit card repayments
• Check Foreign Exchange & Term Deposit rates
• Renew or change your Term Deposit instructions
• Stop a cheque or enquire on a cheque's status
• Set up direct debit or request for credit card limit changes
• Make loan repayments
• Hear your rewards point balance
• Enquire on Fees and charges
• Assist with Online Banking and Mobile Payment

Hearing or speech impaired?

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

• TTY or computer with modem users: Call 133 677, then ask for 1300 308 008
• Speak and listen (speech to speech relay) users: Call 1300 555 727, then ask for 1300 308 008
  
  

To access Phone Banking, please use your Account Number or Credit Card Number along with the 6 digits Phone Banking Access Code.

To register for Phone Banking please contact us at the numbers below and follow the prompts, 24 hours a day, 7 days a week.