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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and Service maintenance

Date*
Estimated Interruption Period*
Service Affected
10th December 2025 (Wed) 10:00 PM -11:00 PM Due to scheduled maintenance, customers will temporarily be unable to apply for deposit, card and personal loan products via the HSBC website, HSBC Australia mobile app and online banking. Additionally customers can’t update personal details using the HSBC Australia mobile app or online banking.

We understand this may cause some inconvenience, and we apologise in advance for any disruption.
14th December 2025 (Sun) 5:00 AM – 7:30 AM Mobile Banking – Due to planned maintenance International Transfers will be unavailable via HSBC Australia mobile app during this time.

System and Service maintenance

Date*
10th December 2025 (Wed)
Estimated Interruption Period*
10:00 PM -11:00 PM
Service Affected
Due to scheduled maintenance, customers will temporarily be unable to apply for deposit, card and personal loan products via the HSBC website, HSBC Australia mobile app and online banking. Additionally customers can’t update personal details using the HSBC Australia mobile app or online banking.

We understand this may cause some inconvenience, and we apologise in advance for any disruption.
Date*
14th December 2025 (Sun)
Estimated Interruption Period*
5:00 AM – 7:30 AM
Service Affected
Mobile Banking – Due to planned maintenance International Transfers will be unavailable via HSBC Australia mobile app during this time.

* This is based on Australian Eastern Daylight Time / Standard Time