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Our Maintenance Schedule

To improve our service, we regularly provide service updates and maintenance to our banking services. During these periods, selected banking services may be unavailable. We apologise for any inconvenience.

System and Service maintenance

Date*
Estimated Interruption Period*
Service Affected
25-26 September 2025 (Thu-Fri) 10:00 PM – 1:00 AM Due to planned maintenance, you will be unable to submit applications during this period.
27-28 September 2025 (Sat-Sun) 10:00 PM – 6:00 AM Due to planned maintenance, the HSBC Australia app, Online Banking, Phone Banking, WorldTrader client portal, WorldTrader mobile app will be unavailable, and you will be unable to submit applications via the website during this period.

Incoming payments won’t be impacted.

System and Service maintenance

Date*
25-26 September 2025 (Thu-Fri)
Estimated Interruption Period*
10:00 PM – 1:00 AM
Service Affected
Due to planned maintenance, you will be unable to submit applications during this period.
Date*
27-28 September 2025 (Sat-Sun)
Estimated Interruption Period*
10:00 PM – 6:00 AM
Service Affected
Due to planned maintenance, the HSBC Australia app, Online Banking, Phone Banking, WorldTrader client portal, WorldTrader mobile app will be unavailable, and you will be unable to submit applications via the website during this period.

Incoming payments won’t be impacted.

* This is based on Australian Eastern Daylight Time / Standard Time