Reducing your credit card limit
How do I reduce my Credit Card Credit Limit?
If you would like to change your credit limit, please call our Customer Service Centre on 132 152 (or +612 9005 8511 if calling from overseas) or log in to HSBC Australia Online Banking. For HSBC Premier customers, please call the HSBC Premier Centre on 1300 301 168 (or +612 9005 8192 if calling from overseas).
Is there a minimum Credit Limit I can choose?
When requesting a reduction in your Credit Limit, the amount cannot go below the minimum Credit Limit for your card type or below your current balance. Card minimums can be reviewed here.
Can I choose my own Credit Limit or are the set limits I have to choose from?
Credit Limits have to be in multiples of $500.
Will I be able to increase my Credit Limit in the future?
You may ask to increase your credit limit at any time, but please be aware that you may not automatically be approved to a higher limit, even if this request is to return your card to a limit that was applied to your card previously.
How do I view a list of regular payments on my HSBC credit card?
To get a list of recurring payments that you have on your credit card, simply log on to HSBC Online Banking and go to Credit Cards Online.
- Logon to online banking.
- Select your credit card account.
- Select 'Manage your account', then "Authorised regular payments"
- Select the credit card account you wish to view
- View or download the list of regular transactions
Please note: Only transactions that are tagged as recurring payments with the merchant will be captured on this list.