New Payments Platform

HSBC AU
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New Payments Platform

Transforming the way we pay: faster, simpler and smarter payments

The speed at which you can send and receive payments is changing.

With the introduction of the New Payments Platform (NPP) sending and receiving payments can now be as fast and simple as sending a text message.

That’s because the NPP is a newly developed banking infrastructure that allows customers to make and receive payments in real time between different banks.

Different banks are introducing the NPP at different times. We will keep you up-to-date with our progress..

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Frequently Asked Questions

The New Payments Platform (NPP) is new infrastructure in Australia that will enable customers of different banks to make and receive real-time payments, 24 hours a day and seven days a week.

Yes. HSBC is a participant in the NPP and working towards delivering the infrastructure. We will update this page with our progress.

To ensure a seamless transition for our corporate & retail customers, HSBC has chosen to connect with a mature NPP system.

PayID is the name of the NPP addressing service. It will allow consumers to link financial accounts to easy-to-remember pieces of information such as phone numbers and email addresses.