We know many of you are worried about how your finances might be affected. To help you through these uncertain times, we're making sure you have the support you need.
If you're experiencing financial hardship due to the NSW floods, here are some of the ways we can help.
Credit cards, personal loans and home loans
You can apply to defer repayments to your HSBC credit cards, HSBC personal loans, and HSBC home loan.
You can also apply for a temporary credit limit increase on your HSBC credit card if needed, subject to qualification assessment.
Here is how you can contact us:
Call our Contact Centre
at 1300 309 388 anytime.
Visit a branch
You can also visit us in branch during opening hours.
For further information
please visit HSBC Money Worries.
HSBC will waive the interest rate reduction and $30 Administration Fee if you need to access your Term Deposit ahead of the maturity date.
If you need access your Term Deposit
Please call our Contact Centre on 1300 309 388 anytime or you can come in and speak to us in a branch if you prefer.
Unfortunately, we do see an increased risk of scams and fraudulent activity in times of natural disasters.
We encourage you to be extra vigilant with your banking correspondence and transactions.
To learn how you can keep your finances safe and what you should do if you encounter suspicious activity on your accounts, please visit our Security Centre.