Secondary users are not automatically enabled. The owner of the account (e.g. the primary cardholder in the case of credit cards) must give permission for any secondary users (e.g. additional cardholders) to share account data. The account owner can add or revoke permissions at any time using HSBC Mobile Banking app. Any data sharing arrangements the secondary user has entered into with an ADR will be cancelled when the permission is revoked by the account owner.
Note: At this time, secondary user permission can be set for additional card holders on a credit card. However, the sharing of credit card data by a secondary user is not currently available. We are working to resolve this. If you have any questions, please contact us.