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You can apply to defer home loan, personal loan and credit card repayments by up to 6 months, with a review after the first 3. Visit our Repayment Deferral page for more information and to get started.
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Financial Hardship Assistance
Learn about how a Repayment Deferral works with HSBC, important information to be aware of and how you can sign up for one.
Temporary waiver of dishonour fees
Starting from the 10th of July 2020, we are waiving dishonour and return fees on certain retail products. Find the full list of fees being waived here.
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Serving documents on HSBC Australia
HSBC Australia is unable to receive or accept service of legal documents by postal mail or in person during the period of disruption associated with COVID-19. We will accept service by electronic means only until further notice. Please use the following address for this purpose: firstname.lastname@example.org