Criminals are posing as organisations such as health service providers, governments or banks to try to steal money during the coronavirus outbreak.
It's important to be aware of the latest scams so you can keep your personal or financial information safe.
Protect yourself against fraud
COVID-19 scams
Stay up to date on the latest COVID-19 scams in Australia and what to do if you have been a victim of fraud.
HSBC Safeguard
Learn about this series of initiatives designed to protect you from financial crime and fraud.
Cyber awareness
Read about the most common types of cyber crime.
Fraud assistance
Protect yourself against scams, frauds and financial abuse.
Securing your account
Reporting fraud
Get help or tell us about a fraudulent incident or security concern.
Account security
Learn about the security measures of your online and mobile account.
Secure Mail
Discover how you can receive secure emails from us.
Featured help and support articles
Do your banking from home
Find answers to the top questions around online banking.
Register for online banking
Manage your finances at your fingertips.
Finding a branch
View our Branch Finder for the latest information on branch hours.
We're here to help

You can apply for Financial Hardship assistance on your home loan, personal loan and credit card repayments. Read how we can support you through the tough times and find out how to get started.

Be aware of fraudulent calls and emails circulating. Stay up to date with the latest news.