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Avoiding scams during COVID-19

Safeguard your finances during COVID-19 with the most up-to-date guidance.

Criminals are posing as organisations such as health service providers, governments or banks to try to steal money during the coronavirus outbreak.

It's important to be aware of the latest scams so you can keep your personal or financial information safe.

Protect yourself against fraud


Stay up to date on the latest COVID-19 scams in Australia and what to do if you have been a victim of fraud.


Learn about this series of initiatives designed to protect you from financial crime and fraud.


Read about the most common types of cyber crime.


Protect yourself against scams, frauds and financial abuse.

Securing your account


Get help or tell us about a fraudulent incident or security concern.


Learn about the security measures of your online and mobile account.


Discover how you can receive secure emails from us.

Featured help and support articles


Find answers to the top questions around online banking.


View our Branch Finder for the latest information on branch hours.

We're here to help

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You can apply for Financial Hardship assistance on your home loan, personal loan and credit card repayments. Read how we can support you through the tough times and find out how to get started.

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Be aware of fraudulent calls and emails circulating. Stay up to date with the latest news.

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You can do all your online banking from the comfort of your own home.