Banking online during COVID-19 can help you stay safe, and also reduce the demand on our branches and call centres, so they can focus on the most urgent issues.
Save time. Stay safe. Bank online
Get started with online banking
Register now to bank at the branch that never closes.
Get help with mobile banking
You can manage your accounts easily and securely with mobile banking. Find out more to get set up.
Reset your banking details
Forgotten your password? Secret answer slipped your mind? Don't worry, we can help you retrieve or reset your details without the need to call.
Help with your secure key
Locked out or having trouble with your Secure Key? Find out how to get it reactivated, replaced or how to reset your details.
Managing your account
Manage your credit card
Discover how to use Online Banking or the Mobile App to manage your credit cards.
Move Money
Find out how to transfer money between your accounts and to your friends or family.
Pay your bills
Use BPAY to easily pay your bills from wherever you are.
Get live support
Questions about banking or getting the most out of your Online Banking? Contact our HSBC Chat.
Featured help and support articles
Register for online banking
Manage your finances at your fingertips.
Finding a branch
View our Branch Finder for the latest information on branch hours.
We're here to help
You can apply for Financial Hardship assistance on your home loan, personal loan and credit card repayments.Read how we can support you through the tough times and find out how to get started.
Be aware of fraudulent calls and emails circulating. Stay up to date with the latest news.
