You can activate your new HSBC credit card using HSBC's internet banking service or by calling our customer service centre.
If activating online, you'll need to be registered for internet banking and follow these easy steps:
- Logon to internet banking.
- Select your credit card account.
- Select 'Manage your account' and 'Activate Card' and follow the steps to activate your card.
If activating by phone, please call our Customer Service Centre on 132 152 (or +612 9005 8511 if calling from overseas) and follow these 3 easy steps:
- Enter your card number.
- Follow the prompts to register your account for our automated banking services (if you're not already registered).
- Once registered, select the card activation option and follow the prompts. Your HSBC credit card will be activated once this is completed successfully.
For HSBC Premier customers, please call the HSBC Premier Centre on 1300 301 168 (or +612 9005 8192 if calling from overseas) and have your HSBC Premier credit card with you for Activation.